Research and Measurement That
Links to Bottom-Line Performance

 

We are a full-service research firm, with expertise in surveys, focus groups, interviews, and other types of measurement. With more than 20 years of experience in conducting organizational research, we have the knowledge and skills to design and implement a measurement program that will provide you with the information you need to make effective business decisions.

 

Engagement IndexInnovative Engagement Index

 

Our unique and innovative Employee Engagement Index will:
Quantify your company’s engagement.
Identify your key drivers of engagement.
Help you build a culture of engagement and become a high-performing organization.

 

 

Customized to Your Needs

We customize our work to meet our clients' specific needs. That means you won't receive an off-the-shelf survey package or focus group methodology with set questions that cannot be changed. Rather, we'll create a methodology designed specifically for your organization.

Surveys

 

Performance Impact Analysis:

What sets us apart from others is our expertise in statistical analysis of survey results. Our Performance Impact Analysis service enables us to quantify the impact that an organization's internal programs have on organizational performance measures. The result: You know exactly where to focus your efforts to drive performance.

 

Our Survey Services:

We offer a wide range of survey services. Our expertise is in working with clients as a full-service research firm. But if you need help with a smaller-scale project, such as just hosting an online survey, we can help you.

 

For more than 20 years, we have partnered with global companies in conducting employee, customer and community surveys.

 

Employee Surveys:

- Communication Effectiveness

- Employee Engagement

- Benefits & Compensation

- Job Satisfaction

- Management Effectiveness

- 360-Degree Feedback

- Others

 

Customer/Community Surveys:

- Customer Satisfaction

- Community Image/Awareness Studies

- Others

 

Benchmarking Database:

- Our database represents more than 500,000 employees around the world.

 

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Focus Groups & Other Qualitative Measurement

 

Focus groups and other qualitative methods of gathering data can be very useful in understanding why people feel the way they do, or in obtaining detailed feedback that is impossible in a survey.

 

We have conducted hundreds and hundreds of focus group sessions with all types of audiences: employees, managers, customers, prospective customers, community members, and more.

 

We can conduct focus groups around the world, in the language of the local participants.

 

 

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