Survey Research
We customize our surveys to meet your specific needs. With more than 20 years of experience in conducting surveys, we have the knowledge and expertise to deliver a survey project that provides you with the information you need to make effective business decisions.
Key Features of Our Service:
Benchmarking Data |
We have an extensive database of comparative data, which represents more than 500,000 employees around the world. This provides you with rich comparisons with other companies.
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| Online & Paper-Based Surveys | We can conduct surveys both online as well as on paper. When your survey respondents do not have easy access to a computer, we can provide paper versions of the survey. We scan our paper surveys to minimize human data-entry error.
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Multiple Languages |
We can conduct surveys in multiple languages to meet your audience's needs. |
| Customized Analysis & Reporting | We customize our analysis and reporting to your specific survey findings. You won't receive an off-the-shelf, canned survey report from us. We thoroughly analyze your data and create custom reports to help you fully understand your survey results.
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| Analysis of Verbatim Comments | Open-ended comments from respondents can be overwhelming without proper analysis. We thoroughly analyze the written comments received from survey respondents to identify the key themes. This analysis is tremendously helpful for clients' understanding of what people said in the comments, without having to read through hundreds of pages of comments themselves.
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Three Levels of Support:
Depending on your needs, we offer three levels of survey support:
| Survey Support Plan: | Services Provided |
Economy Service Plan
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Online Survey: We will build and host an online survey for you, and deliver the raw data along with charts of responses.
Economy Service is for clients who want to manage the bulk of the survey project on their own, but need someone to build and host an online survey for them.
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| Premier Service Plan | Customized Survey & Reporting: We will partner with you to create a customized survey, and manage the entire project for you. This includes our comprehensive analysis of results and reporting on the findings. Our reports are thorough and insightful. Surveys often yield a large amount of complex data, and we use our analysis techniques to help you focus on the key themes that emerged from the results.
This service is intended for clients who want a full-service research firm.
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Additional Statistical Analysis
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Performance Impact Analysis: If you want to take your research to a higher level and actually identify which internal programs are having the greatest impact on organizational performance, then our Impact Analysis Service is the perfect match. Through Impact Analysis, we can identify which programs have the greatest impact on performance, and provide an actual quantitative measure of what that impact is.
Our Impact Analysis can even be used to quantify the impact of specific programs on bottom-line financial performance. |
Types of Surveys We Conduct:
We conduct all types of organizational surveys, including:
Employee Surveys: - Communication Effectiveness - Employee Engagement - Benefits & Compensation - Job Satisfaction - Management Effectiveness - 360-Degree Feedback - Intranet Effectiveness - Effectiveness of Communication Vehicles - Others |
Customer/Community Surveys: - Customer Satisfaction - Community Image/Awareness Studies - Others |
Our Reports Include:
- Executive summary
- Charts of survey responses
- Presentation of key themes
- Detailed analysis of findings
- Recommendations, tailored to your results
- Detailed responses for each demographic group
- Analysis of open-ended comments
- Benchmarking comparisons with other companies