What Participants Say About Face2Face

Prudential Financial

Comments from the manager of communications:

"Joe Williams Communications is incredibly responsive. I feel that they truly care about our organization and want to help our managers improve. Their ability to connect with our managers and leaders through examples, stories and anecdotes adds something even more special that other facilitators aren't able to offer.

 

"Within Corporate Technology Services, we have a real need to help our managers understand the importance of communication. That's why we're using the Face2Face program, or "Communicating...the Right Way" as we call it. The program provides our managers with quick and easy tools that gives them the confidence they need to be better communicators.

 

"The most effective parts of the class are the practice sessions. Joe Williams Communications works with us to determine Prudential's real-life, everyday management issues and through the workshop's practice session our managers get a chance to actually have hands-on use with the communication tools before they leave the training. And since participants role-play as employees in the practice sessions, seeing things from the employee point of view has turned out to be a great way to motivate managers to improve, because they then see both perspectives.

 

"To date, Joe Williams Communications has taught hundreds of our managers.The program is receiving rave reviews and they want more. In fact, as a result of our managers' feedback, we are implementing a tailored version of theprogram for our employee audience as well."

-Richelle Feigin, formerly Manager of Communications with Prudential.

Comments from managers who participated in our Face2Face Program:

"Best communication class I have ever attended."

 

"These are simple tools to enhance communication that are not immediately available to everyone unless presented in a session like this."

 

"The insights by the instructor and tools are thought-provoking. The workshop was amazingly real-to-life and applicable."

 

"I learned how to improve my communication skills, how to have an effective meeting and how to improve my listening."

 

"I learned how to be a better communicator with my staff. There are some areas in which I need improvement and between the class and the ComDEX surveys, I now have a clearer picture of what I need to work on."

 

"I learned how to use the tools to communicate upward, also-to get the information I need to communicate it with employees."

 

"This program is essential for all managers and leaders."

 

"I learned how to truly communicate-to always make it a two-way situation and paint a picture and explain your purpose clearly."

 

"The facilitator educated us in a clear and forthright manner. He was knowledgeable and sincere and it seemed evident that he didn't just talk the talk, but that he walked the walk. As a result, he created a comfortable and participative environment."

 

"I learned about what I say and how I say it can have a major effect on the people I manage."

 

"Listening to feedback from peers was very valuable after the practice session."

 

"The facilitator engaged the entire group-he listened well and used stories and examples to illustrate his points."

 

"This was much better than I expected! I'm glad I attended!"

 

"I can now communicate more effectively with my staff and management utilizing the tools that were presented today. Great job!"

 

"This was excellent! It should have immediate benefits. It should be offered to everyone, not just managers."

 

"These tools apply to everything-I can use them in real life!"