What Participants Say About Face2Face

 

 

 

Prudential Financial

We've trained 600 managers in Prudential's Information Technology Division. The program is so successful that managers who participated in it have recommended that it be expanded to include all employees, not just the management level. We are now designing the program so that it gives their nonmanagement employees the same Face2Face tools, but shows them how to apply the tools in an upward, employee-to-management perspective.

 

Course evaluations show:
99% say the tools are valuable.
98% say the facilitator is good-excellent.
64% say it is the best training they have ever attended.

 

What Prudential says about our program.

Merck Pharmaceuticals

We've trained hundreds of managers in Merck's Information Services Division. Our Face2Face program provides their managers with essential tools for communicating business issues not only with employees, but also with their business clients in other Merck Divisions.

 

We've trained Merck managers throughout the U.S. and in Brussels, Belgium.

 

Course evaluations show:
99% rate the tools valuable.
99% rate the facilitator positively.

 

What Merck says about our program.

Midwest Express Airlines

For Midwest Express Airlines, we trained the company's senior leaders and managers and then trained their facilitators and licensed their company to use our material.

 

Of the training we conducted, senior leaders and managers evaluated the program accordingly:
99% rated the workshop useful and valuable.
99% rated the facilitator good-excellent.
80% said it was better than any other training session they have attended.

 

What Midwest Express says about our program.

 

Greenpoint Financial

Prior to its sale to North Fork Bankcorporation, Greenpoint Financial was a leading New York City financial institution. We’ve worked with Chris Mykrantz for several years, not only at GreenPoint, but while
he was with two other companies. Chris used our program in a train-the-trainer application.

 

Comments from GreenPoint’s Vice President of Corporate Communications:
“I've worked with Joe Williams Communications over the course of several years and while I was with two different companies, and find them to be responsive,thorough, professional and extremely easy to work with. Their team cares a great deal about providing value for their clients and making sure that
the services they provide meet the specific needs of our business objectives.

 

“We’ve trained more than 300 managers using their Face2Face program over the past two years.  The best feature of the program is that it provides a solid training foundation in communication skills but is designed to be extensively customized to fit our own specific business environment. That’s critical for our managers because the degree of relevance to our business that we can provide them during the training dictates how effective they’ll be able to implement the skills we’re teaching them once they go back to the workplace.”
—Chris Mykrantz, Vice President, Corporate Communciations, GreenPoint Financial.
GreenPoint Financial

 

Enbridge

Enbridge operates the world’s longest crude oil and natural gas liquids pipeline system and is the primary transporter of crude oil from Canada to the U.S. We’ve trained scores of managers in their Commercial Services Division.

Here’s what participants have to say about our program:

“It challenged me to improve my communication skills and attitude that I
demonstrate to others.”

 

“Terrific, easy-to-remember tools.”

 

“The facilitator was clear, enthusasitic, passionate about his work and
message.”

 

“The program was short, specific, easy to apply—and inspiring!”