"I learned that respect for the individual is crucial. I need to cooperate more to effectively make my department run more efficiently."

 

"The facilitator was extremely effective in communicating the ideas-he introduced many analogies to make things clear. Very dynamic and energetic. A joy to listen to."

 

"I learned more about myself-some ideas for modifying my own communication."

 

"The facilitator listened and adapted to the class. He set a great tone. He used the techniques he was presenting and he drew in all participants-he modeled the behaviors being taught."

 

"All portions of the workshop were effective. The practice session really helped to demonstrate the use of the three tools."

 

"The facilitator was motivating and inviting. Clear and illustrative in presentation. He presented the information clearly. Stated the purpose, discussed the tools and then allowed us to practice using them. He did a great job of getting across a lot of information in a short time."

 

"Much better than I expected! It was actually interesting. I will use these tools in both business and at home to improve my communication."

 

"One of the best skills classes I have taken. All employees would benefit from this class."

 

"The facilitator was dynamic, personable and knowledgeable. He really made me want to listen. I will make some changes to my communication."